Services

WE REPAIR AND RESTORE ALMOST EVERY MAKE AND MODEL OF COIN-OP ARCADE GAME, FROM SIMPLE ROUTINE MAINTENANCE
TO THAT NIGHTMARE!

If you're looking to start your own home game room with quality machines, then you’ve come to the right place. Or, if you already have the perfect game room, but are experiencing 'technical difficulties', My Arcade Repair LLC can help resurrect your dead, or just hanging on to its last quarter, Video Arcade Game or Pinball Machine.

REPAIR SERVICES: Pinball, Video Game, and Shuffle Alley
My Arcade Repair specializes in on-site (home or business) service and repair on most makes and models of electronic and electromechanical pinball and video games within the Nashua/Salem New Hampshire area. Also, depending on our current scheduling, we may also perform service calls outside our normal service area, provided travel expenses are covered at our current rates.

My Arcade Repair LLC can diagnose most problems in the field and provide professional, fast, and reliable Repair Service to most Coin-Op Arcade games. Services include:

Video Arcade Game Repair
Pinball Game Repair
Arcade Game Monitor Repair and "Cap Kit" Installations
Pinball & Video Game Printed Circuit Board Repair
Pinball and Video Game Parts/PCBs for sale

Troubleshooting and Repairing of most Video Game Monitor Problems
Video Games requiring monitor troubleshooting or repairs must be brought to our repair shop or arrangements made for pick-up. Only limited diagnosis of a problematic monitor can be performed as a home service. Services include repair on both X-Y Vector (For example and not limited to- Tempest, Black Widow, Star Wars & Star Trek) and Raster Video Monitors (For example and not limited to- Pacman, Ms. Pacman, Galaga, Donkey Kong). We only service Coin Op Video Arcade Monitors Only, no Televisions. We can test and repair the High Voltage, Vertical/Horizontal Deflection, and Video Synchronization sections.

Note- Replacement of major monitor components (flyback transformers, control pots, power transistors, CRT (picture tube replacement) will increase the final cost of a monitor repair.

To obtain a repair estimate, please email us with a complete description of your problem including the name of your machine, along with your current address and phone number.

A quick note about Estimates.

It is impossible to give exact Estimates for both parts and labor to repair your machine without examining it in person. I am very particular in my repairs and will repair all issues that I find so that your machine runs reliably, I do not perform "quick fixes." In addition, it is not possible to give an accurate estimate based on a customer’s opinion as to what the problem is with their machine. The amount of time for labor and parts of an on-site repair varies based on the type of work required and the amount of time needed to complete said repair.

When requesting a quote/repair, always describe the full condition of your machine when talking with us. Occasionally we cannot reliably repair a game that is older (due to replacement parts that are no longer available), lack of proper maintenance, not being properly maintained or was not stored in a climate controlled area (for example- outdoors, in a garage, or shed), or suffers from long term non-use. We reserve the right to refuse repairing any bio-hazardous games that contained rodents and their droppings.

PINBALL CAPABILITIES:

Circuit Board Repair
LED Display Upgrade
Playfield Waxing
Rubber Ring & Burnt bulb replacement
Install LED Kits
Replace Broken Posts/Lane Guides
Install New Pinballs
Clean/Adjust/Replace Switches
Rebuild Pop Bumpers & Slingshots
Install Flipper Kits
Replace Damaged Coils

OUR VIDEO GAME CAPABILITIES INCLUDE:

Circuit Board Repair
Power Supply Rebuild/Repair/Upgrade
Monitor Rebuild/Repair
Cap Kit Installation
Multigame Conversion
Custom Game Conversion

MY ARCADE REPAIR RATES & HOURS OF OPERATION

We offer a competitive hourly rate for on-site (home or business) service. Our hourly rate applies to time spent working on your game. Parts and supplies are additional. We are available by appointment. Our business hours are 10:00 AM until 6:00 PM EST, and we are open 7 days a week for your convenience.

On-site Service (*0-50 miles from Pelham, NH) $150/hr (plus parts)
On-site Service (**51+ miles from Pelham, NH) $200/hr (plus parts)
Drop-offs & pick-ups at our shop are always welcome by appointment only
Shop Rate $125/hr (plus parts)

*$100 Travel/Tolls/Gas charge will be added per visit.
**$150 Travel/Tolls/Gas charge will be added per visit.
We are a taxable business in New Hampshire and Massachusetts. We are required by law to collect Massachusetts state tax (6.25%) for all parts and machines sold in Massachusetts.

Service and repair work can be done in our shop if needed or required, or we can make a service call to your location if you are within our local service area. Our rates apply to any time spent working on your machine(s). If a machine has previously been well maintained, a typical service call may only take an hour. Unfortunately there are cases where it can take more than one trip to repair a machine. Since it is impossible to have every part for every machine in stock and with us, the first trip is usually to diagnose the problem and order parts. The second trip is usually to install the new parts.

Contact My Arcade Repair, LLC if you require further information or need an estimate.

MY ARCADE REPAIR SERVICE AREA
Our normal service area covers up to 50 miles from the Pelham (Nashua/Salem) NH area. Additional fees and certain restrictions apply for any work done outside this area.

MY GAME STORAGE POLICY
Our storage policies on games that have been restored, repaired, purchased (either pre-paid for or have a deposit), is as follows:
After being contacted that your repair has been completed, the game will be subjected to a charge of $50 per game per week if left at our shop for more than 7 days. Games will be considered “Abandoned” after 30 days; we are not responsible for any games that are “Abandoned.”
Games left or stored at the shop for more than 30 days will become the property of My Arcade Repair. All “Abandoned” games will be sold to cover any/all repair, service, and/or storage costs per NH RSA Laws. Any pre-payments and/or deposits received will not be refunded and are forfeited along with the game. No payments will be made to the original owner for said game. If the game has not been sold, and the original owner returns to claim the game, the owner can pay in cash any outstanding repair and/or storage costs ($50 per week) from the original contact date.

MY ARCADE REPAIR SPECIALIZES IN SELLING:

Arcade Video Games,
Pinball Machines,
Juke Boxes,
All types of coin-operated equipment.

We are always looking for good quality Coin-Op Arcade, Video, and Pinball machines, (working or not) to replenish our used game parts and for sale inventories. We’re interested in the following Coin-Operated Games:

Video Games, Electronic Pinball Machines,
Electro-Mechanical Gun Games and
Mechanical Slot Machines.

If you want to sell or are looking for a removal service to take some of the above listed games off your hands, please feel free contact us. Thank you.